FireKeepers Online Casino

 Review

What Makes FireKeepers Different From Other Casinos?

The biggest differentiating factor between FireKeepers and other Michigan online casinos is the game library.

Play more than 3,000 slots, live dealer games, table games, and video poker games.

If you’re bored with the game selection at other Michigan online casinos, FireKeepers is the place for you.

I awarded FireKeepers a 9 comparison score because it offers a game library and low welcome bonus wagering requirements but doesn’t offer instant withdrawal options and doesn’t offer a great in-app experience.

FireKeepers Hands-On Review

FireKeepers offers a good desktop player experience and just an okay mobile experience in the app.

The website design is a little outdated, and the dedicated mobile app doesn’t get the best reviews from either the Google Play Store or the Apple Store.

That being said, you can always play online casino games on the mobile-optimized website for a better experience.

For all these reasons, FireKeepers received an 8.8 experience score.

Playing on Desktop

FireKeepers offers a good player experience on its desktop website; however, I felt the website design to be a little outdated, especially in comparison to its biggest competitors’ sites.

Account information, including deposits and withdrawals, is easy to find.

Games are organized by category, but there aren’t many subcategories to choose from, which made it a bit difficult to find the games I wanted to play.

That being said, all games loaded quickly (most loaded in under 10 seconds).

Playing on Mobile

FireKeepers iCasino offers an online casino dedicated mobile app in both the Apple Store for iOS and the Google Play Store for Androids.

In the Apple Store, it received a 3.6-star rating, and in the Google Play Store, it received a 2.6-star rating.

Since FireKeepers offers a free-play gaming app for both Androids and Apple devices in both app stores, you’ll need to ensure you’re downloading the FireKeepers iCasino and Sports app and not the social casino.

A lot of players complain that they cannot withdraw winnings to a debit card on the app and that the full game library isn’t available in the app.

There is also a mobile-optimized website you can use if you want to access the full game library on a mobile device.

Is FireKeepers iCasino Legit?

Yes, FireKeepers iCasino is a legitimate online casino.

It is owned and operated by FireKeepers Casino Hotel in Battle Creek, which is owned and operated by the the Nottawaseppi Huron Band of the Potawatomi.

Players located in Michigan can play online casino games at FireKeepers iCasino.

It is licensed to operate in Michigan and is regulated by the Michigan Gaming Control Board.

Customer Support

FireKeepers offers good customer service options, including live chat, email, and ticket support.

If you need your questions answered, you can contact a support agent by clicking on the live chat button from 8 a.m. to 12 a.m.

Or if your question isn’t urgent, you can submit a support ticket or send an email to [email protected].

There is also an extensive FAQ page with answers to the most common questions.

The table below shows all the ways you can contact customer service.

Self-Exclusion & Player Safety

FireKeepers iCasino offers information on responsible gambling as well as the most common player safety tools, including:

• Cool-off period (72 hours to 3 years)

• Deposit limits

• Spending limits

• Self-exclusion

You can email [email protected] to set any of the above player safety tools except for self-exclusion.

To self-exclude completely, you need to do so through the Michigan Gaming Control Board.

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How to Join FireKeepers iCasino

I found the account creation process at FireKeepers to be very easy.

To create a FireKeepers iCasino account, follow these steps:

1. Click the “Claim Offer” button to get to the FireKeepers website.

2. Click “Join Now”.

3. Enter your email address, first and last name, gender, and date of birth.

4. Choose a password.

5. Fill out the form with your contact details, including your country of residence, address, and mobile number.

6. Choose three security questions.

7. Accept the terms and conditions and the privacy policy.

8. Click “Join Now”.

If you want to play on the FireKeepers app, you can do so by following these instructions.

To download the Android App:

1. Visit the Google Play app store

2. Enter FIREKEEPERS ONLINE CASINO in the search bar

3. Click on the appropriate app

4. Click to install the app

5. Once the app has been installed, you will be asked if you wish to open the app directly from the Google Play Store

To download the iOS App:

1. Visit the App Store

2. Enter FIREKEEPERS ONLINE CASINO in the search bar

3. Click on the appropriate app

4. Click to install the app

5. Once the app has been installed, you will be asked if you wish to open the app directly from the App Store

FireKeepers Welcome Offer

FireKeepers iCasino offers a 100% first-deposit bonus match to new players upon account signup.

There currently isn’t a no-deposit bonus offered at this Michigan online casino.

Because FireKeepers offers a solid first-deposit bonus match but not a no-deposit bonus, it scored a 9.1 bonus rating.

First-Deposit Bonus

When you create a new player account, you can claim a 100% first-deposit bonus match of up to $500 at FireKeepers.

To do so, click on “My Account”. Then click “Cashier” or “My Bonuses” and choose the "1st Casino Deposit Match".

You’ll need to make a minimum deposit of $10 and your deposit will be matched 100% up to $500.

Before you can withdraw your bonus funds, you’ll need to clear 10x wagering requirements within seven days of claiming your bonus.

Since many online casinos set wagering requirements anywhere up to 30x, these restrictions are quite fair.

Bonus funds can be played on slots, table games, or video poker games; however, the contribution rates per game category are as follows:

• Slot Games: 100%

• Video Poker 25%

• Table Games: 10%

First-Deposit Bonus Terms and Conditions

• Get a 100% first-deposit bonus match up to $500

• No promo code is needed

• 10x wagering requirements

• Wagering requirements must be cleared within 7 days

• Minimum deposit: $10

• Maximum bonus: $500

• Must claim bonus in a single deposit

• Bonus can only be used to play slots, video poker, and table games

• New players only

Promotions for Existing Players

FireKeepers iCasino sometimes offers promotions for existing players on a seasonal basis, such as bonus funds for wagering a minimum amount of money on qualifying slot games.

There aren’t any current promotions for existing players at FireKeepers, but all available promotions can be found on the “Promotions” page or in the homepage header.

Because FireKeepers doesn’t offer many promotions for existing players, it received an 8.5 promotions score.

Banking Methods Breakdown

FireKeepers online casino offers four deposit methods and three withdrawal options; it doesn’t offer deposits or withdrawals by e-wallets.

Deposit funds are made available instantly while withdrawals could take up to 72 hours to approve and up to an additional two to three business days to hit your bank account.

Because FireKeepers doesn’t offer many deposit or withdrawal options and no instant withdrawal methods, it received an 8.9 cashier rating.

Deposits

You must make a minimum of a $10 deposit to deposit money on the FireKeeper’s platform.

Deposits are usually available instantly (so you can start playing right away!) and can be made by Mastercard or VISA, ACH transfer/e-check, Play+ Card, or cash at the casino cage.

Deposits Terms & Conditions

• Minimum deposit is $10

• Funds are made available for immediate gameplay

Withdrawals

Withdrawals take a little longer to process, so it may take up to 72 hours for your withdrawal request to be processed.

Depending on your withdrawal type, it may take up to five business days to receive your funds in your account.

Withdrawals may be made by the following cashier methods; withdrawal timeframes are as noted:

• VIP Preferred e-check: 2 to 3 business days

• Play+ Card: 10 to 14 business days for 1st transaction, then up to 24 hours

• Cash @ casino cage: processed faster than other withdrawal methods

You may also need to submit documentation for withdrawals, depending on your deposit method, including a copy of your debit card, credit card, or bank statement, proof of address, and a photo ID.

Withdrawal Terms & Conditions

• No minimum withdrawal

• Additional documentation may be required for withdrawal

What Games Are Offered?

FireKeepers offers a formidable game library that includes 2,900 slots, 36 table games (including video poker), and 12 live dealer games.

Most of the best online casinos in Michigan only offer between 1,000 and 2,000 games, so FireKeepers definitely wins in this category.

Of course, most of the games at FireKeepers iCasino are slot games, which is in line with what competitors offer.

Games are by developers like Shuffle Master, High 5 Gaming, NetGame, Evolution, and IG Games.

FireKeepers received a 9.6 game score because it offers more games than most other online casinos in Michigan.

FireKeepers Slots 

You’ll find more than 2,900 slots available at FireKeepers, including Megaways and progressive jackpots.

Unfortunately, slots are not organized by subcategories, so you’ll need to use the search feature, scroll through the large library of games, or check out the “Floor Favorites” category to find the games you want to play.

Examples of slots available at FireKeepers include:

• 88 Fortunes

• DaVinci Diamonds

• Cleopatra

• Lobstermania 2

• Stargate Megaways

• Squid Game One Lucky Day

• Action Jack

• Dead or Alive

FireKeepers Table Games

FireKeepers also offers a selection of 36 table games, including video poker games. Examples of table game categories include:

• Roulette

• Blackjack

• Video poker

FireKeepers Live Dealer Games

There are also 12 live dealer games at FireKeepers iCasino, including blackjack, baccarat, craps, and three-card poker.

Here are how many games you can play in each category at FireKeepers:

• 9 blackjack tables

• 1 Baccarat

• 1 Craps

• 1 3-card poker

FireKeepers RTPs

FireKeepers doesn’t post return-to-player percentages (RTPs) on title cards; however, it doesn’t offer any exclusive titles, so you can check out the RTP information of all games on developers’ websites.

Here are some examples of game RTPs at FireKeepers:

• 88 Fortunes: 96%

• DaVinci Diamonds: 94.94%

• Cleopatra: 95.05%

• Lobstermania 2: 96.53%

• Stargate Megaways: 96%

• Dead or Alive: 96.80%

FireKeepers Review Conclusion

FireKeepers offers one of the largest game libraries in Michigan. Play more than 3,000 high-quality casino games, including slots, live dealer games, video poker, and table games.

The welcome bonus only offers a 100% first-deposit bonus match, which is a good deal since the wagering requirements are only 10x. It doesn’t offer a no-deposit bonus match, which kind of stinks, but not many other online casinos offer no-deposit bonuses either.

When it comes to player experience, FireKeepers offers good customer support options, a responsive website and a dedicated mobile app, and it covers its bases with deposit and withdrawal options.

Overall, FireKeepers is a good choice if you want to claim the first-deposit bonus and crave a large library of games.