2023 Review

PlayStar Online Casino

PlayStar
9.7
New Player Offer
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Editor's Opinion of PlayStar

PlayStar Casino is one of the most recent additions to the New Jersey market, and it's competing with some of the biggest names in the industry. Although the platform is fairly new, it already offers a solid game collection with over 300 titles. The site features a generous welcome bonus. However, the small amount of recurring promotions for existing players may hinder PlayStar from reaching the top spots in the market.

✍️ Written by
Rita Ferreira
✅ Fact checked by
Alicia Butler
🗓 Updated
Oct 30th 2023

    Licensing

    NJ NJ ✅ Online Casino

    PlayStar Hands-on Review

    PlayStar Casino was founded in 2021 and launched its operations in New Jersey after receiving the go-ahead from the New Jersey Division of Gaming Enforcement and benefiting from the master license from the Ocean Casino Resort in Atlantic City.

    The platform has also signed a long-term agreement with Gaming Innovation Group (GIG), a leading iGaming provider, which supports the software of PlayStar Casino. Recently, GIG and PlayStar extended the partnership to gain market access to Pennsylvania, where the online casino awaits licensing from the Pennsylvania Gaming Control Board.

    Players in Pennsylvania can expect the platform to launch operations in the Keystone State later this year. In recent news, PlayStar Casino acquired market access in Indiana through a partnership with Caesars Entertainment. Should the state regulate and legalize online gambling, PlayStar Casino should become one of the first online casinos in IN.

    Although its market expansion seems to be picking up and ambitious, one question remains: does PlayStar Casino have what it takes to compete with other big names in these markets?

    The online casino has also partnered with industry-renowned game studios, including IGT, NetEnt, Evolution, Red Tiger, and others, showcasing its commitment to providing high-quality games. In this hands-on review, we will explore whether or not the PlayStar's other features match what players in NJ expect.

    Pros

    • Over 300 games from reputable developers
    • Solid Slingo collection with 25 titles
    • Welcome bonus of $500 plus 500 free spins
    • Robust responsible gaming tools
    • Highly rated app for iOS and Android devices

    Cons

    • Game organization could be improved
    • Customer support isn't available 24/7
    • Lack of regular promotions for existing players
    • Usability could be improved upon

      My Objectives for This Review

      Throughout this review, I aim to discover which aspects of PlayStar Casino outshines the competition and which characteristics it can still improve.

      I will complete a hands-on review of the game collection, range of promotions, and user experience on the desktop. I will also contact the support team to understand their professionalism and response time.

      This review will also contemplate the banking options, the processing times associated with each, and the ease of registration.

      Hopefully, by the end of this review, I will be able to offer a comprehensive overview of PlayStar Casino and how it compares with other platforms available in New Jersey.

      What Is PlayStar Casino & How Does It Work?

      PlayStar Casino is a real-money online casino where players can play a wide variety of casino games from a computer or a mobile device. The platform is available for iOS and Android devices, as well as accessible through an internet browser.

      To start playing, players must be at least 21 years old and physically present within the state lines of New Jersey. Moreover, before depositing, the online casino must verify the player's account through a process known as KYC (know your customer).

      Once players make their first deposit, they can claim the welcome bonus, which I'll explain later. If they're lucky with their gameplay, they can withdraw the winnings through a series of safe and reputable payment methods.

      All of the games available at PlayStar Casino are safe and were developed by industry-leading game studios that use an RNG (random number generator) to ensure all results are fair.

      Is PlayStar Casino Legit?

      Yes, PlayStar Casino is a legit online casino that has received a license to operate issued by the New Jersey Division of Gaming Enforcement. It is also a partner of Ocean Casino Resort in Atlantic City, further establishing its reputation as a safe and trustworthy platform.

      Can You Win Real Money Playing at PlayStar Casino?

      PlayStar Casino is a real-money gambling platform, which means that you can place wagers with real money on a series of different casino games, and you may win real money through these bets. However, please make sure you play responsibly and set a budget for your gambling activity.

    I wasn't expecting much of PlayStar, but I've really come to love their platform, site, and promotions. They're now a favorite amongst our team & we're keen to hear what more players think about this newwe NJ online casino!
    Rita Ferreira
    Rita Ferreira

    PlayStar Promotions

    At the time of writing, PlayStar Casino offers two promotions: a first deposit bonus and a bonus for existing players. Below, I'll explain how these work and how you can claim them:

    First Deposit Bonus

    To claim the first deposit bonus, you must make an initial deposit of at least $20 within seven days of account registration. PlayStar will then credit your account with a 100% deposit match, up to a maximum of $500, plus 100 free spins once you wager $20 on slots, Slingo, or instant tap games.

    The deposit bonus continues with your second and third deposits:

    • Second Deposit: Make a minimum deposit of $20 and wager it on slots, Slingo, or instant tap games within 30 days of your first deposit to win 200 Free Spins
    • Third Deposit: Follow the exact instructions above within 30 days of your second deposit to win an additional boost of 200 Free Spins

    Existing Promotions

    As previously mentioned, PlayStar Casino isn't the best option for players seeking many regular promotions. At the time of this review, there is only one offer for existing players: "Score Field Goals, Get Free Spins."

    To celebrate the comeback of the football season, PlayStar is offering 200 free spins. Here's how it works:

    • Make a single deposit of at least $50 in one day
    • Wager your deposit on slots
    • Receive three kicks to use on the Field Goal Shootout game
    • When you score a minimum of 2 field goals, you'll receive up to 200 free spins

    The number of Free Spins you'll receive depends on a random generator. You may receive 25 to 200 free spins, only available on the Starburst game.

    Wagering Requirements

    The first deposit bonus has a wagering requirement of 30 times the bonus received, and the contributions vary as follows:

    • Slots, Slingo, and Instant Tap games: 100%
    • Roulette: 60%
    • Blackjack, Video Poker, Baccarat, Dragon Tiger games and other games: 0%

    The free spins are valued at $0.10 per spin, and players have seven days to use them from the moment they receive them. Please note that you can only use the free spins on these games:

    • Starburst
    • Finn's Golden Tavern
    • Jumanji
    • Finn and the Swirly Spin
    • Divine Fortune MegaWays
    • Double Stacks
    • Twin Spin Megaways

    PlayStar Casino Promos $500

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    My PlayStar App Experience

    The first step in my experience at PlayStar Casino was account registration, and I'm happy to say that the process was fairly straightforward. After filling in the registration form, the online casino requested additional verification documents to ensure that I was of legal gambling age. No surprise here, as all online casinos require age verification.

    Although I've registered an account through the PlayStar Casino website, the registration process through its mobile apps for iOS and Android is the same. Players who prefer to use a mobile app will also be happy to learn that they have received very high ratings on the Apple App Store and Google Play Store, which were 4.4 and 4.3 stars out of 5, respectively.

    The online casino displays all of its gaming categories on the homepage, showcasing some of the most popular titles per gaming type for easy selection. While the gaming library is well organized, I would have liked to see a search bar or a filtering tool to simplify navigation.

    One beneficial aspect of PlayStar Casino is the "Getting Started" section, available under the main menu, explaining how new players can take their first steps.

    The deposit process is easy and secure, as the platform partners with several payment providers and institutions. Likewise, the deposit transactions were almost instant, ensuring I could start playing without any delays.

    Support is also widely available at PlayStar Casino. The platform offers a FAQ section that covers all the basics, and although it is helpful, the way the information is displayed could be improved. At the same time, the support team is also available via live chat, e-mail, and phone, albeit not 24 hours.

    Overall, my experience at PlayStar Casino was positive. While it is apparent that the online casino is still new in the industry and has some strides to make before it matches the quality of other big names, such as BetMGM or FanDuel, it is possible that with time, it could rise to become one of the top online casinos in New Jersey.

    How To Join PlayStar Casino

    Joining PlayStar Casino is a breeze, and you only need to follow these steps:

    • Follow any link on this page to launch PlayStar Casino and click "Join Now"
    • Fill in the registration form with a username and password
    • Read and confirm you agree with the Terms and Conditions
    • Write down your e-mail address, phone number, and last four digits of your SSN

    After you complete the registration form, you'll need to provide PlayStar Casino with one of the following documents for validation processes:

    • Driver's License
    • Passport
    • Permanent US Resident Card

    The casino also requests new players to share a scan or picture of these documents for verification of identity, age, and location:

    • SSN Card
    • Utility bill issued in the last three months
    • Bank, credit card, or savings account statement issued in the previous three months

    Once you submit these documents, it may take up to 48 hours for the PlayStar team to analyze your documentation and verify your account. You can make your first deposit to claim the welcome bonus as soon as that happens.

    What Makes PlayStar Different?

    One particular aspect that caught my attention while play testing PlayStar Casino was the vast range of Slingo games. With 25 titles, the platform offers a broader number of gaming options for those who truly enjoy this mixture of slots and bingo.

    Should You Play at PlayStar Casino?

    I believe that PlayStar Casino offers a very interesting gaming collection and a generous welcome bonus, which can be enticing for players who want to discover a recent online casino.

    The welcome bonus, in particular, which is a 100% deposit match of up to $500 plus 500 free spins, is an enticing offer. However, players who register with PlayStar to benefit from this promotion should be aware of the terms and conditions, which are quite strict.

    One of the most prominent advantages players can take from registering with PlayStar Casino is its 300+ game collection, which offers an exciting variety ranging from slots to video poker, passing through table games and live dealers, and, as mentioned, a solid Slingo offering.

    The mobile apps are also highly functional and have received excellent reviews from players, which is definitely a strong plus for PlayStar. Overall, if you're interested in accessing high-quality games from top-notch developers, you should try PlayStar.

    Banking Options & How it Works

    One of the biggest advantages of selecting PlayStar Casino as your go-to gaming destination is its speedy deposit transaction times. You can opt for any of these payment methods when funding your account:

    • Credit Cards
    • Debit Cards
    • PayPal
    • Play+
    • VIP Preferred
    • Cash at the Ocean Casino Resort cage

    All deposits are processed instantly and free of charge, so you can start playing immediately.

    Deposits

    To deposit funds into your account, follow these steps:

    • Navigate to the cashier section of your account and click "Deposit"
    • Pick the payment option you wish to use
    • You'll find all the necessary information under the payment method (e.g., minimum and maximum limits)
    • Insert the amount you want to deposit and click "Continue"
    • Confirm the details and proceed with the deposit

    Withdrawals

    The withdrawal process is equally simple. Navigate to the "Withdraw" section of your account and pick one of the available payment methods:

    • Play+
    • VIP Preferred
    • Cage at the Ocean Casino Resort

    Insert the amount you wish to withdraw, review the details, and complete the transaction. We recommend using the same method for deposits and withdrawals, as this means you only need to verify you own one account.

    The processing time may vary between payment methods. Moreover, the PlayStar Casino team may also take up to 24 hours to verify the transaction internally.

    Cashier options

    Deposits 📤

    PlayStar Casino accepts the following deposit methods:

    • Debit/Credit Cards
    • PayPal
    • Play+
    • VIP Preferred
    • Cash at Cag

    Withdrawals 📥

    PlayStar Casino accepts the following withdrawal methods:

    • Play+
    • VIP Preferred
    • Cash at Cage

    PlayStar Games

    PlayStar Casino offers its players an interesting range of games. With over 300 titles from top-notch game studios, including Red Tiger, IGT, and NetEnt, we're confident you'll find a game that matches your interests.

    As usually happens with online casinos, slots are by far the most common gaming option at this casino. However, PlayStar offers a comprehensive Slingo collection with 25 individual gaming options.

    Slots

    You'll find 232 slots at PlayStar Casino, with varying thematics, volatility levels, and return to player (RPT) percentages.

    Depending on the type of player you are, and how risk-averse you may be, you may opt for slots with higher or lower volatility.

    One slight disadvantage of PlayStar is the lack of filtering tools, which means you can't search for slots according to your preferences regarding features, RTP percentages, volatility, or even the number of reels.

    Some of the top games available include:

    • Milk Shake XXXTreme
    • Bananaz 10K Ways
    • Fa Fa Babies
    • Finn and The Swirly Spin

    Table Games

    The table game collection at PlayStar is quite diverse, although we'd like to note that players will also encounter live dealer titles mixed in with the virtual games. This may cause some confusion, as the table games section indicates there are 34 games, but in reality, there are only 10:

    • Roulette
    • American Roulette
    • Premium Roulette
    • Blackjack
    • Classic Blackjack
    • 777 Blazing Blackjack
    • Blackjack Xchange
    • Multihand Blackjack Surrender
    • Poker & Pairs Blackjack Surrender
    • Baccarat

    Video Poker

    Players looking for video poker options will also find these titles under the table games category. Luckily, they'll notice there are several gaming versions for all types of interests:

    • Four Card Poker
    • Game King Video Poker
    • Mississippi Stud
    • Let it Ride
    • Jacks or Better Video Poker
    • Ultimate Poker X Triple Play
    • Ultimate Texas Hold’em
    • Triple Play Draw Poker Multi-hand
    • Five Play Draw Poker Multi-hand
    • Ten Play Draw Poker Multi-hand

    Live Dealer

    The live dealer collection is also interesting, with some tables being available 24 hours a day, which is ideal for those players who never know when they'll want to join a match.

    You can find which tables are available all day by looking for the "24-hour" tag on the thumbnail. Among the live dealer titles, players will find:

    • Casino Hold 'em Live
    • Lightning Dice
    • Roulette
    • Blackjack
    • Infinite Blackjack
    • Speed Baccarat
    • Football Studio
    • Lightning Roulette
    • Craps

    PlayStar Casino Odds

    The RTP of PlayStar Casino's games varies widely, but finding this information can be challenging. While some other online casinos in NJ provide players with basic information about the titles they support, such as paylines and RTP, the same can't be said about PlayStar.

    As such, if you're looking for high RTP games, you may have to do additional research. Moreover, since the RTP ranges vary widely, you will be in for a confusing search if you don't know what to look for.

    You may want to get started with some of these games, which have above-than-average return-to-player percentages:

    • 10,000 Wonders 10K Ways - 96.16%
    • Slingo Starburst - 96.66%
    • Texas Tea - 97.35%
    • Game King Video Poker - Between 97.80% and 98.91%

    Rewards System

    The reward system at PlayStar Casino is called the PlayStar Club, and every player can be part of it as long as they make three deposits. Depending on your gameplay experience, you can earn points and move up the levels, receiving additional perks.

    You can earn PlayStar Club points by playing any game available in the casino, except for video poker. Here's how:

    • Wager $5 on slots to earn 1 PlayStar Club Point
    • Wager $20 on table games, blackjack, or roulette to earn 1 PlayStar Club Point

    There are four regular loyalty levels that any player can join, plus a fifth level, which is invitation only.

    The basic rewards you'll receive when you join the PlayStar Club include PlayStar Club Points, Star Rewards, headline promotions, daily exclusive games, birthday bonus, and weekend slots benefit.

    As you climb the ladder, you'll receive increasingly more exciting perks, such as weekly cashback, exclusive games and tables, priority withdrawals, and events and hospitality invites.

    Key Information About PlayStar

    Customer Support

    The customer support at PlayStar is highly professional and helpful. However, seeing it available 24 hours a day would be nice.

    Players can get assistance through:

    • Live chat available between 09:00 a.m. and 01:30 a.m. (ET)
    • E-mail at [email protected]
    • Phone support between 09:00 a.m. and 01:30 a.m. (ET) by calling (973) 756-3773

    The online casino also offers a FAQ section where players can learn more about the basics of managing their accounts, payments, and technical issues.

    Self-Exclusion & Player Safety

    One of the best characteristics of PlayStar Casino is that it highly emphasizes players' safety. Apart from providing players with a series of helpful guides and contacts, the online casino also provides the following responsible gaming tools:

    • Deposit Limits
    • Loss Limits
    • Session Limits
    • Cool Off Periods
    • Self-Exclusion

    If you or anyone you know needs assistance with their gambling activities, please call 1-800-Gambler.

    Does PlayStar Casino Have A Sportsbook or Poker Site?

    At this time, PlayStar Casino doesn't offer any other gaming product. We'll update this section should this change in the future.

    PlayStar 9.7
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    9.7
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